How to Add, Reactivate or Transfer Members


    1. Login to the platform
      If you have not accessed the TTFM® platform before; please go to:
    Your ‘username’ is your email address and if you do not know your password, you can be sent a temporary one by clicking on ‘Forgot Password’ and following the prompts.

    My Admin

    Once logged in, look for the green ‘My Admin’ area.

    Click on the option that reads: ‘Add / Reactivate / Transfer Members’


    School Details
    Check that your school details are correct, including your name and email address as the Principal. If a ‘School Coordinator’ is already listed, check that these details are correct as well. For changes that are required please see the below instructions. 

    Manage Members

    Manage the members associated with each school using the options outlined in the legend:

    Click on Activate this member icon Activate member under the Inactive Members section to reactivate an existing user.

    To add another role to an existing user, use  .

    To remove a member from your school, For example, if a staff member has left.  Select to  Remove role from member.

    Use the  Add new member function to add a new user. You will be required to fill out the following information:


    Add new members required fields and role descriptions


See the TTFM Account Roles and Permissions article for more information on each role.