School Coordinator Orientation

Dear Member,

We are so pleased that you are using The Learning Bar’s Tell Them From Me® survey system! This orientation guide serves as a general reference to assist you with planning your survey and navigating the resources available.

These resources provide an overview of the platform and guide you through the process of using it to customise and conduct the survey. After the results are compiled, they will help inform you on the generation and interpretation of meaningful reports.

Your Role as School Coordinator

The School Coordinator is the primary contact for the Tell Them From Me initiative at the school level. The principal may occupy this role, but the role can also be delegated to another staff member. This ‘on-the-ground’ role is critical to the success of the implementation, encompassing logistics, administration of the survey, and effective communication. In your role as School Coordinator you will:

    • Coordinate with your Region Coordinator and Implementation Coordinator to implement the survey
    • Demonstrate leadership
    • Build your school's capacity to collect and use data
    • Communicate effectively with all stakeholders
    • Commit to use the data for school improvement.


The sections below follow the main stages of a survey implementation process, and the principal resources at each stage are indicated. Explore each section of the Helpdesk for more articles on specific topics.


Preparation and Account Information

Before beginning the implementation, your Implementation Coordinator will create or reactivate your Tell Them From Me account. See Account Information if you need help to update your account or reset your password. 

Training & Webinars

Your Region Coordinator will coordinate with The Learning Bar to establish times for webinar training sessions and provide you with a registration link. For these sessions, The Learning Bar will include Zoom links in their communications to you.


As School Coordinator, you are responsible for informing all parties at your school about the initiative. This involves communicating the goals of the initiative, its importance, and describing how Tell Them From Me is expected to benefit various stakeholders. See the Communication and Student Preparation section for related articles and resources.

Survey Setup

Survey Setup is the process by which School Coordinators complete configuration of a survey and tailor it to their local needs. Refer to the Survey Setup section of Pre-Survey Resources for more information.

Monitoring Progress

Once surveying has begun, School Coordinators can monitor progress at their school using the Monitor Progress page. See How to Monitor Progress and the other articles available in the Survey Window Resources section.

Closing Surveys

Once you are satisfied with the number of participants, use the 'Close Survey' option to notify The Learning Bar that the survey is complete and you would like the reports to be generated. See the Closing a Survey section for more information.

Viewing Reports

Reports are normally released within three working days of survey closure. Refer to the Post-Survey Resources section for detailed articles on the different reporting tools, and for resources on Communication and Sharing Results.


Parent and Teacher Surveys

If conducting either of these surveys, your Region Coordinator will coordinate with The Learning Bar to activate them. Once activated, you can begin setup directly. For more information, see the Teacher and Parent Survey sections.

Need Help?

If you have questions about the Tell Them From Me Survey,
please contact your Implementation Coordinator.

Technical issues?
The Learning Bar's Help Desk is available via email (
or via phone on 1800 823 621.

For more information about The Learning Bar, please visit